Frequently asked questions

A simulated RHEL environment in your browser, 33 topics covering all RHCSA EX200 objectives, 160+ interactive mastery tasks, timed practice exams, spaced-repetition practice mode, and an analytics dashboard.

No. Everything runs in your browser — desktop or laptop, any modern browser. There is no VM to provision and no software to install.

You can read content on mobile and we do our best to make it readable, but the simulated terminal is keyboard-heavy and works best on a real keyboard. We recommend a laptop for active practice.

Yes. Two topics are free — File Operations and Text Files. Sign up for free to access them and the live simulator. Subscribe to Pro to unlock the rest.

Pro is $19/month or $149/year (about $12/month — a 35% discount). 7-day money-back guarantee on your first payment.

Yes. Cancel from the billing portal — your access continues through the end of the current billing period.

Email support@certforged.com within 7 days of your first paid period for a full refund. After 7 days, you can cancel any time but the current period is non-refundable. See the Refund Policy for full details.

Not yet. Reach out at support@certforged.com if you have a use case — we may add them later.

No. Nobody can guarantee that. We can guarantee a high-quality simulator, complete content coverage, and realistic exam pacing — but exam-day is up to you.

No. CertForged is independent third-party preparation. Not affiliated with, endorsed by, or sponsored by Red Hat, Inc.

It implements the commands and behaviors you need for the EX200 objectives. Some advanced or rare flags are not simulated. The point is to practice the workflows you will be tested on; everything you learn applies directly to a real RHEL system.

Tasks are domain-weighted to match the official EX200 distribution, with multi-step composite tasks, a configurable timer (color-coded warnings), and reboot validation. You take an exam, get a score report, and review every task — same as the real thing.

Mostly yes. The simulator and content are cached for offline use. Cloud sync requires being online, but local progress works without a connection.

Locally in your browser (IndexedDB) and synced to our servers (Neon Postgres in the US) when you are signed in. You can export everything and delete your account from your profile page.

Email support@certforged.com or use the contact form. We fix bugs fast and we credit pro accounts when content errors are found.

Yes. Go to Profile → Danger Zone → Delete Account. We delete all your data within 30 days.

Yes. Go to Profile → Danger Zone → Export My Data — you get a JSON file with everything we store.

No, ever. We use Stripe for payments, Resend for emails, and (with your consent) Sentry for error reports. Nothing else. Read the Privacy Policy for the full list.