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Self-serve guides and troubleshooting. Can’t find what you need? Contact us.

Getting started

New to CertForged? Start here.

  • Welcome — your first 10 minutes

    A quick tour: where things are, how the simulator works, and what to do first.

  • How to study effectively

    Concept → Practice → Mastery → Review. The flow that actually works.

  • Using the simulated terminal

    Keyboard shortcuts, tab completion, and what is (and is not) simulated.

Practice & exams

Get the most from practice mode and timed exams.

  • How spaced repetition works

    Why due items appear when they do, and how to keep the queue manageable.

  • Approaching the timed exam

    Time management, pacing, and what to do when you get stuck.

  • Reading your score report

    Domain breakdowns, weak areas, and how to translate scores into a study plan.

Account & billing

Subscription management, refunds, account changes.

  • Manage your subscription

    How to update payment methods, switch monthly/annual, or cancel.

  • Export or delete your account

    GDPR rights — export everything as JSON or remove your account permanently.

  • Billing problems and refunds

    Failed payments, refund requests, and our 7-day money-back guarantee.

Troubleshooting

Stuck on something? Check here first.

  • Progress not syncing across devices

    When sync should work, what can go wrong, and how to recover.

  • Didn't get a verification email?

    Resend instructions, spam-folder tips, and what to do if your email never arrives.

  • Browser compatibility

    What browsers we test on and what to do if something looks broken.

CertForged

Browser-based RHCSA exam simulator.

Not affiliated with, endorsed by, or sponsored by Red Hat, Inc.
RHCSA® is a registered trademark of Red Hat, Inc.

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